PHÉNIX ^Vente

hold your measuring tape over the fullest part of your bust and take the measurement around your body in a straight line.

the tape should sit comfortably under your arms and span across your shoulder blades.

• Dry cleaning:
  We advice dry cleaning only for your dresses to keep them in a good shape. Do not wash it in the washing machine. This can damage it.
• Garment bag :
  Store your dress properly in a garment bag so that it does not get damaged between the other clothes. Hang it with a wooden clothes hanger so that it keeps its shape.
• Adjustments:
  You can easily have your dress adjusted by a local seamstress. It won't affect the fabric or design.

Follow up the rules for an easy return policy. In case you need more help, please contact us!
Full return policy bellow:

•   All items must be in an original condition with all accessoires included the guarantee-tag.
•    All items will be examined upon return!
•    If we receive an item in improper condition, the refund will become void!
•    In case you return any items after 14 days upon receipt, no refund will be offered nor will your items be returned to you.
•    If your return is accepted, you will receive an email with the confirmation. It may take up to seven business days to receive the refund
•    Please, keep the proof of your return when you send us the package until we have received it.
•    We do not cover any costs, the return costs are for the customer.

For more informations please visite our return policy page

Note : Returns are not accepted for exclusive items, jewelry, kids and sale-items.